Spotlight on Hospice Community Services

Posted Tuesday January 31, 2023
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Much of the work that the staff do supporting people is in the community - people want to be at home and we are happy to support them there.

Home Patient Services

We provide care co-ordination in your community, no matter where you live. Our community services are based around care coordinators who are supported by regular visits from a specialist doctor and with access to the wider Otago Community Hospice multi-professional team which includes social workers, an occupational therapist, counsellors, kaimahi wairua (spiritual care coordinators) and our kaimanaaki. We have teams supporting patients in North, South and Central Otago as well as urban Dunedin.

What We Do:

  • Specialist assessment of patients and advice to patients, family/whanau and the patients main care giver – e.g. GP
  • Anticipate patient’s future information needs and provide education and resources
  • Provide advice by telephone. Telephone consultation is available from palliative care coordinators and registered nurses 24/7
  • Support patient’s GP by specialist doctors when symptom management gets complicated
  • Co-ordinate night carers who can provide overnight care for a short period
  • Our Family Support team (social workers, counsellors, kaimahi wairua (spiritual care coordinators)) are available during working hours and can help with advice, counselling, spiritual care, bereavement support and financial assistance
  • Help families get the services they need
  • Referrals for occupational and/or physical therapy evaluation
  • Patient and family education via our Kowhai Programme

24 Hour Advice and Support: Otago Community Hospice provides advice and support for patients, family/whanau, caregivers, as well as healthcare professionals around the clock.

Patients and families can access 24 hour phone support by phoning our Dunedin urban base on 03 473 6005 or 0800 473 6005

Healthcare professionals can also access the specialist expertise of Hospice staff 24 hours a day by phoning 0800 473 6005.